A Simple, Secure, and Expert Repair Process

How It Works

Servicing with Sotheby's is simple and easy

Find Your Watch

Explore our extensive database of watches to pinpoint your exact timepiece.

Order Your Service

Revitalize your watch with one of our premium services, including Full Service and Case Restoration.

Receive Your Insured Shipping Kit

Receive a protected and fully-insured shipping kit, complete with instructions on how to secure your watch.

Schedule Your Pickup

Schedule a pickup right from home, or drop off with one of our trusted couriers. Secure shipment with no tape, no label, and no hassle.

Track Your Service

Track the status of your watch at every step of the way, both in-shipping and in-service.

Receive Your Watch

After comprehensive testing and quality control, your watch is shipped right back home.

Warranty & Insurance

Two-Year Warranty

When servicing, enjoy a two-year warranty for your timepiece from the date of service.

Insurance Coverage

Every order includes insurance coverage in-shipping and in-service, up to $1,000,000.

Heuer chronograph

Start servicing your timepiece, today

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